Bhubaneswar: Secretary to Chief Minister (5T) VK Pandian along with CMO officials during his whirlwind tours to all the 30 districts in the last six months has received 57,085 grievances out of which more than 65 per cent have been disposed of. This was revealed during a review meeting conducted by Pandian with the district Collectors, Wednesday.
According to sources, Pandian conducted public grievance meetings and reviewed the progress of various developmental works in all the districts where he received 57,085 grievances of which 37,513 have been resolved till now (65.71 per cent).
At Wednesday’s meeting, the 5T Secretary asked the Collectors to ensure personal attention towards disposal of public grievances. It was informed that 24,722 letters have been written to the petitioners regarding their grievance redressal and 22,407 phone calls were also made. Pandian appreciated the Collectors for their proactive and sensitive approach to resolving these grievances.
He also reviewed the drinking water and electricity-related issues and directed the authorities concerned to resolve them on priority. He reviewed the progress of various important projects that have been sanctioned after the district visit by CMO officials and the progress of various educational institutions and religious/community projects approved under the Chief Ministers Special Assistance (CMSA) scheme and asked the Collectors to ensure their completion within the timeline. He emphasised that the community should be closely involved from the conception to the completion stage. During the execution of various projects that have been recently sanctioned by CMSA and other schemes, he directed the Collectors to ensure the implementation of 5T principles.
Under Transparency – all sanctioned projects should have a project pillar and information board, pre-execution photos, during execution, and post-execution photos. Under Team Work – involvement of the community at all stages, conception, sanction, and implementation. Under Time – execution as per the project timelines with emphasis on quality; and Technology – to speed up the work all leading to Transformation. Pandian also discussed various issues being faced by the districts and gave them suggestions on how to proceed towards resolving the grievances.
